Colmar Veterinary Hospital: COVID-19 Statement
(Effective March 13, 2020)
Our mission at Colmar Veterinary Hospital is to provide quality compassionate care for your pets.
With the Coronavirus in our area, we are taking the health of our clients and staff very seriously
and working hard to make our hospital a safe environment for all.
We would like to reiterate the CDC guidelines as they pertain to our clients and staff.
Rest assured we have communicated these as well as additional measures to our staff.
These include the following practices:
- Social distancing: avoid close contact with individuals exhibiting any signs of illness.
- Wash hands frequently for a minimum of 20 seconds with soap and water.
- Use hand sanitizer containing at least 60% alcohol.
- Regularly clean high touch areas in your environment.
- Cover your cough or sneeze with a tissue or the inside of your elbow and follow with a thorough hand washing.
- Stay home if you show any signs of illness.
Colmar Veterinary Hospital has communicated with staff and will continuously enforce the above guidelines.
The following measures are being taken to do everything we can to ensure the safety of our staff, clients, and their families:
- All employees will monitor their own health closely and follow the CDC guidelines to self-quarantine if necessary.
- Employees are required to wash their hands according to the CDC guidelines before and after each appointment.
- High touch areas such as chairs, counter tops, door handles, etc. will be cleaned frequently.
- A strict “no handshake” policy will be enforced to minimize person to person physical contact.
- If you are quarantined or isolated and your pet must be seen, please call us to make arrangements or
have a healthy family member or friend bring your pet.
In addition to adhering to the CDC sanitary guidelines above, we ask our clients to assist with our efforts by
taking the following measures when visiting:
- Whenever possible, limit the number of people attending your pet’s appointment to a single person.
- Considering the previous point, if multiple people attend your pet’s appointment, we may ask that some
remain outside the building or in their car.
- Understand that procedural changes to minimize the number of people inside the building will be implemented.
These include the possibility that a pet may be examined and treated outside the building, for example within
the fenced-in lawn area or inside your car.
This will be determined on a case by case basis by the veterinarian or technician.
- For medication/food pick up, please call upon arrival from your car and an employee will provide curbside assistance.
Colmar Veterinary Hospital appreciates all our clients, both human and animal, and will do our very best to assure a
positive experience during this challenging time. While procedural changes will be necessary, we are confident that with
cooperation among our staff and clients, we will continue to deliver the highest level of service while keeping us all safe.
If you have any questions or concerns, you can call us during regular business hours as well as reach a veterinarian after
hours via phone prompts to our emergency line. We will also be frequently checking email so you can send messages/pictures
for a prompt response.
Doctors and Staff of CVH